Stratstone might be slightly more expensive but the service and care from all departments makes it well worth while. Sell your MINI quickly and easily at your nearest Stratstone MINI Centre. Very efficient service from Paul Rosen who dealt with the paperwork and vehicle documentation very smoothly. Mercedes-Benz has given the A-Class a number of updates for 2023, which you can learn about in this video. For context, Elland Road, home of Leeds United, is located within walking distance. Best wishes,Customer Services, We were looked after by Paul, the mini we enquired about was waiting for us for a test drive , he was very helpful and accommodating , we came away with a great experience , thank you Paul.Heather and Rick, Hi Rick,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. Competitive finance packages, 12 months warranty and MINI models that have . Very knowledable reception staff took very good care of me. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! Its lovely to see you had a great experience with us!Customer Services. Verification can help ensure real people write reviews about real companies. We hope that you'll consider us again in the future.Customer Services. Nothing was too much trouble for him & that made the transaction a pleasant experience. He showcased Stratstone Mini very favourably. No one could find the fault except these guys. We value your feedback and take pride in providing the best possible customer service! I so appreciate it .. a very positive and reassuring experience. The staff couldnt have been more friendly or helpful, from the ladies at the front desk to Lindsay who looked after me brilliantly (and Ryan when she was busy) excellent service from start to finish. Our News Section provides you with the latest updates and details from the brands that we are proud to represent. Collected the car today after he got it sorted in record time. Would 100% recommend this dealership. Travelled to dealership to collect car and handover was seamless. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. I was dealt with by Ellie who was excellent and the whole process went smoothly. Also helped with vehicle set up and installing My Mini app explaining everything clearly. Wont be buying from them again ever. After all, who does not love a MINI? As always the service was top notch, personable and efficient, and got a great deal on my new car too. No one could find the fault except these guys. Very professional, friendly and very informative. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. Thanks again!Customer Services. Thank you Paul and Stratstone Mini for once again providing my son Jonathan with a Motability vehicle (Mini Cooper, 5 door) to enhance his lifestyle and daily needs. Working away from home and my local Mini centre I called in to Stratstone Mini Leeds when my warning light came on indicating a need for oil, and I was really worried. Would 100% recommend this dealership. We use dedicated people and clever technology to safeguard our platform. I so appreciate it .. a very positive and reassuring experience. Its probably my ultimate car and will no doubt see me out. Hi Jack,We appreciate you taking the time to review us!I am very pleased everything was handled to your satisfaction!Enjoy your day!Customer Services. It went from a free MOT to recommending 700 worth of work using words like critical and imminent and this work wasnt even needed to get the car through its MOT. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Even though I was purchasing a second hand car they sorted out the scuffs on the alloys so well that they look like new. Discover the new BYD ATTO 3 as we explore its features, design and practicality. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; stratstone mini leeds meet the team. Your help was greatly appreciated. Confirmed by email. The service we experienced whilst buying our car, in part exchange, was professional, courteous & friendly. No one could find the fault except these guys. Nothing was too much trouble for him & that made the transaction a pleasant experience. Stratstone, has been confirmed as the UK leading launch partner of multinational high-tech company BYD. Matt Lee-Shevloff. Do you agree with Stratstone - MINI Leeds's 4-star rating? My daughter however fancied the 30k John Cooper Works Convertable as did my partner. Discover our exclusive range of nearly-new, ex-demonstrator and delivery mileage MINI cars. I just found the customer service very mediocre. Occasionally we will send out newsletters promoting our offers and discounts. Our aim is to deliver a positive customer service. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. I was looking to purchase a car from mini Leeds they offered me a great price on my car Paul Rosen Was very helpful & managed to get a great price for my car however I bought . Nothing was too much trouble for him & that made the transaction a pleasant experience. . New cars have been difficult to obtain and delays have happened. Hello Phill,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. Thanks again!Customer Services, So glad I bought my car from here. It is a pleasure representing one of Britain's favourite automotive brands. This is now the second Mini in succession from this dealership and once again, Paul Rosen was extremely professional and reassuring throughout this transitional process. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! Hi Marilyn,Thank you for taking the time to post this review.Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Hi Annie,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! Situated on Gelderd Road. Meet the team Monday! Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Check out what 106 people have written so far, and share your own experience. This was the 3rd BMW Ive purchased from Damian at Stratstone Tyneside. I found their customer service excellent, Hi David,I appreciate you taking the time to leave this review! The entire team at Leeds seem an exceptionally welcoming team. Kept in contact throughout, collected car later that day and it had even had a wash, thank you! Hi,Thank you so much for the review.We're thrilled that you had such a positive experience! Their procedure said I would receive a reply within 48 hours. The branch is always available for any assistance that you may need. Very professional, friendly and very informative. I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. Would highly recommend & would return in the future. Top service. I found this Strastone employee very abrupt unwilling to accommodate, argumentative, rude and quite honestly out of her depth for such an important part of a car purchase .I could write an essay with issues that occurred, while dealing with the handover person .For this reason I will definitely not be give anymore business to Stratone Leeds or the dealership, end of and would recommend you stay well clear, there are plenty of really good mini dealership out there, that I am sure would appreciate your custom !!! No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. The deals they offer are brilliant and nothing is too much trouble. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Staci was fabulous setting up my service plan and providing a fantastic service, the whole team worked hard to meet my requirements and I love the car . Hi Mark,We are happy to see that your recent visit to the MINI branch in Leeds has been a positive one! Thanks again!Customer Services. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. Situated on Gelderd Road. Would definitely recommend to anyone. I would highly recommend this dealership if you are looking to buy a Mini. Big thanks Jamie and co, you are doing things right. I wouldnt take my beloved mini anywhere else to have works done. It goes against our guidelines to offer incentives for reviews. But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Discover if MINI is the right brand for your lifestyle with the Stratstone MINI Road Test and First Drive Reviews. Even when things went a bit off course , he took ownership and made sure we got back on track, His manger Sam also was great with excellent customer service.i highly recommended this dealership thanks agin guys :) Tara Gahir, Trying to arrange a Service since Monday. No management, no leadership and the service reception is ran by people who know nothing about cars. Big thank you to Rhiannon Berry, Hello Linda,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. We never felt under pressure, and were offered a very reasonable price. He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. The branch is always available for any assistance that you may need. For complete peace of mind, rely on an Approved MINI Service Centre. With a huge scope for customisation and personalisation, the MINI Hatchback is ideal for those who want their car to be a perfect extension of themselves. Would recommend Stratstone Leeds to anyone, Hi Andy,Thank you for reviewing us! A refreshing experience in car buying! We also ensure all reviews are published without moderation. The new Range Rover SV Lansdowne Edition, a unique Range Rover, was revealed at an exclusive event at Stratstone Mayfair on 7th February 2023. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on it's way! Little gestures go such a long way. The friendly attitude, professionalism and patience of Rhiannon was much appreciated. Anyone can write a Trustpilot review. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. Took my Mini for its yearly service. Difficult to even speak to someone nevermind resolve the issue. Meet our Service Advisor, Ryan Alexander Pride. Do you agree with Stratstone - MINI Leeds's 4-star rating? All you need to do is enter some basic details about your car, and then you can proceed with the sale at one of our retailers on a date that is convenient for you. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. The salesman said the transaction had not gone through so I paid again. We use dedicated people and clever technology to safeguard our platform. Hi Mark,A huge thanks for taking the time to rate your recent experience with us.The leadership team love to see such great feedback!Have a nice day.Customer Services, Swapped my Range Rover for a Mini Phev (for obvious reasons in this day and age)Whole process was very pleasant - Imran our salesman was helpful without being pushy The car looked like new when we picked it up Would highly recommend, Hi,Thank you very much for 5* review! Drive your new MINI with an Extra Big Smile on Your Face, MINI Launch a Final Edition of the Clubman Model, MINI Launches New Limited Edition Convertible EV. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, UK The friendly attitude, professionalism and patience of Rhiannon was much appreciated. Felt completely misled regarding the results of the health check and recommendations regarding the MOT of my MIni which is less than 3 years old. MINI Launch a Final Edition of the Clubman Model, MINI Launches New Limited Edition Convertible EV. It meant we could put the car through its paces under conditions pertinent to us. Hi,Many thanks for taking the time to provide us with this review.We love to see such great feedback! Got to give a special mention to Rhiannon. Very happy with the overall experience. Hi,Thank you so much for taking the time to review your experience with us. Would I recommend Stratstone, absolutely! Really really poor dealership. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. Our news section provides the most recent automotive stories from the motoring world, Stratstone and the brand we proudly represent. For businesses Categories Blog. Customer Services, Simply excellent throughout. Everything I expected and was promised was done. Stratstone Manchester, Deanway Business Park, Wilmslow, SK9 3HW, GB +44 1625 445544. . Hi Anna,Thank you very much for 5* review! Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Excellent service from start to finish. Lovely courtesy car clean and well presented. The entire team at Leeds seem an exceptionally welcoming team. Here are 8 tips for writing great reviews. We appreciate you taking the time to do this, and hope you have a great day!Customer Services. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. We never felt under pressure, and were offered a very reasonable price. 2 weeks later the money still had not been returned so I put in a formal complaint to Stratstones. 2023 Trustpilot A/S. Stratstone Mini Leeds are a car dealership based in West Yorkshire. Very helpful staff and delivered in super quick time. No sales BS like usual dealers just honest upfront deal. Technician provide a very comprehensive report and video. In the Vehicles & Transportation category. Avoid, avoid, avoid, BMW Derby. I am very pleased you are satisfied with your visit! He was polite, courteous and very professional in the way he conducted himself the whole time we were there, and did everything he could to be helpful. Thank you for taking the time to leave us your rating!Customer Services. The branch is always available for any assistance that you may need. They think we customers ate stupid!! We hope you enjoyed some of the tasty treats, we certainly did. I will never use Stratstone Mini again. Ryan has been with us for 5 years now, and is an integral member of the team here at MINI Harrogate. Kindest regards.Customer Services. We also ensure all reviews are published without moderation. Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. All rights reserved. The whole experience I received this week has stopped me from buying a new BMW. Charlotte and her team sourced the car my daughter wanted, after a terrible experience from Arnold Clark I would avoid them. They think we customers ate stupid!! Total incompetence. The John Cooper Works range builds on the base models by adding a series of performance enhancing upgrades. Hi Dawn,Thank you very much for 5* review! We are absolutely thrilled that you have rated us so highly! We also ensure all reviews are published without moderation. Lovely courtesy car clean and well presented. Very knowledable reception staff took very good care of me. We value your feedback and take pride in providing the best possible customer service! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The tyre change was done whilst I waited, plus I was able to retain as a spare the best of the tyres that had been taken off. No pressure selling at all brilliant customer service would highly recommend this dealership thank you Charlotte. You can unsubscribe from this at any time. Verification can help ensure real people write reviews about real companies. Very happy with the overall experience. Very professional, friendly and very informative. Set up a monthly service plan when I bought the car.Service Plan keeps costs manageable and happier using BMW as the service provider. Excellent service from Chloe in the service department and the technician. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? Leeds Mercedes gelderd Rd -terrible GM and attitude don't buy here or service your parts Been buying cars and goods 35 years what terrible service for return of a part within 12 months- placed barriers and blocks and costing me money for return of a part . Very very poor customer service.Aggressive phone staff considering a mistake was made their end, causing a car to be sold to another garage.I rang to see if I could transfer a car from this dealership closer to home, to which a lady said she would find out the details and phone me back, a couple of hours passed and I received no phone call so I rang them, only to be met with an abrupt rude member of staff who proceeded to argue with me and blame staff shortage as an excuse not to have been called back, meaning Ive now missed out on a car.DO NOT RECOMMEND. Stratstone Derby - appalling service. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! I was dealt with by Ellie who was excellent and the whole process went smoothly. Holly was a new member of the sales team & in our opinion a great credit to the company. Yesterday I bought, what I imagine will be my last Mini - a Countryman in racing green. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. Verification can help ensure real people write reviews about real companies. Well done . Hi Marilyn,Thank you for taking the time to post this review.Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.Have a nice day!Customer Services. Browse our exclusive offers across the entire range of new MINI models. I part exchanged my BMW purchased from Stratstone Leeds at Stratstone Mini Leeds. Everyone's a winner. Discover a comprehensive choice of official MINI accessories, parts and lifestyle products. Merc drivers are not capable of thinking I would argue mgt gone bizarre how have you got him as GM? Here, you can find the latest Stratstone news and keep up-to-date with the most recent information. Do not use Stratstone Silverlink if you are used to good customer service, it is appalling. I changed my mind several times of which I wanted. Many thanks to Mark and Gary for a great experience. Everyone I spoke to during my visit was very welcoming and helpful Jamie was so kind courteous and reassuring, very attentive, added the oil I was able to purchase all with a big smile and lovely cheerful manner. Will definitely be back for all my servicing needs in future, Hello Andrew,Thank you so much for your great review! We value your feedback and take pride in providing the best possible customer service! Lady very helpful on the phone. We hope that you'll consider us again in the future.Customer Services, From the initial enquiry with Csilla Kelly to the actual purchase of my used car, she did an amazing job. We value your feedback and take pride in providing the best possible customer service! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Huge thanks to Ellie, initially, and lastly to Steve and Paul. Contact the Ferrari Dealername and meet the Ferrari team. Yesterday I bought, what I imagine will be my last Mini - a Countryman in racing green. Companies can ask for reviews via automatic invitations. Verification can help ensure real people write reviews about real companies. Thank you Csilla, Hi DeeDee,Thank you so much for your great review!Your review is very important to us, as our goal is to deliver an outstanding customer experience. Do you agree with Stratstone - MINI Leeds's TrustScore? Very professional, friendly and very informative. Find your next car at MINI Leeds, where. We value your feedback and take pride in providing the best possible customer service! Clearly they are getting too big a basic wage if they can afford to throw business away. Thanks again! Nothing is too much trouble for her and I'm always kept up to date with what's going on with my vehicle. I was given a courtesy car which helped me greatly. stratstone mini leeds meet the team. Suggested companies are based on peoples browsing tendencies. If you are thinking about selling your MINI, then you can get an instant valuation using our online Sell Your Car tool. What is MINI Connected and How Do I Use It? For context, Elland Road, home of Leeds United, is located within walking distance. I took the time to look through their website and choose a car nearly 40,000 . I was given a courtesy car which helped me greatly. stratstone.com/dealers/mini-leeds/?utm_source=trust-pilot&utm_medium=organic&utm_campaign=trust-pilot&utm_content=mi, Replies to negative reviews in < 24 hours, Stratstone, Loxley House, Little Oak Drive, Annesley. 762 talking about this. Im off for a BMW , Hi Kym,Thank you for taking the time to review.Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isnt the customer service we do aim to provide.I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.Thank you,Customer Services. We use dedicated people and clever technology to safeguard our platform. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also ensure all reviews are published without moderation. Companies can ask for reviews via automatic invitations. Technician provide a very comprehensive report and video. We really appreciated being allowed to test drive the car on our own with a more than adequate time allowance & no distance restrictions. Everything I expected and was promised was done. Gelderd Motor Park, Gelderd Road, LS12 6EG Leeds, GB, Purchased my MINI from here several years ago now and it's always fantastic service. Lady very helpful on the phone. At Stratstone, we are proud to represent some of the world's best premium and luxury car manufacturers. 16/06/2022 . Found a mini in difficult times for me. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on its way! Explore our used cars available for immediate delivery. We value your feedback and take pride in providing the best possible customer service! 2023 Trustpilot A/S. Jamie at service reception desk very helpful too. The BMW Digital Key Plus is now available for smartphones with Android operating systems. Whether you already own a vehicle or are potentially interested in purchasing one, there is a high probability you will want to keep up-to-date with the latest information and news as it is released. I am still in touch with Paul, who might yet still sell us a car!The whole place, with its car showroom, caf and decoration looked flawless.Ibrahim, Hi Adam,Thank you so much for taking the time to review your experience with us. aloha festival huntington beach 2022, floating hotels in florida,
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